Shipping Information

How long will delivery take? 

If you are located in the mainland UK, your order should arrive within 2-3 working days. If you need your order even faster, we offer a Priority Next Day Service. Just place your order before 3:30 pm and we’ll make sure it gets to you right away! Please be aware that if you’re located in Northern Ireland, the Scottish Highlands, or the Outlying areas, the delivery may take a bit longer – up to 2-3 working days. There may also be additional charges for deliveries to these regions. But don’t worry, we’ll do everything we can to get your order to you as swiftly as possible. 

 

Where can I view/print my invoice? 

It’s easy! Just go to our website and log in to My Account. Then click on the order history tab to see all the details about your past orders and invoices – order numbers, dates, prices, payment info, and more. If you need anything else, please let us know. 

 

Will you restock items indicated as out of stock? 

We always keep an eye on the purchasing process so that we never run out of your favorite products. Plus, we make sure to double-check the pricing to get you the best deal possible! If we’re currently out of stock on something you love, don’t worry. Just leave your email address on the product detail page, and we’ll let you know as soon as it’s back in stock. 

 

What payment methods do you accept? 

If you order online, then you can pay by debit (Visa Delta/Electron, Switch/Maestro) or credit card (Visa, Mastercard) or American Express, Apple Pay and Google Pay.
If you order by telephone, then you can pay by bank transfer (BACS or CHAPS). 

Unfortunately, we do not currently accept payments by PayPal. 

We currently do not accept one-time payment cards. 

 

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