Contact Us

We're always happy to hear from you at Alphacores! Whether you have a question about a product, need help with an order, or just want to say hello, here are the best ways to get in touch:

1. Open a Support Ticket (Our Preferred Method):

For the fastest and most efficient service, we highly recommend opening a support ticket through your Alphacores account. This allows us to keep track of your query and provide you with a tailored response.

• Log in to your My Account.
• Navigate to the Support or Helpdesk section.
• Click on "Open a New Ticket" or similar.
• Please provide as much detail as possible about your inquiry. This will help us assist you quickly.

 

2. Give Us a Call:

If you'd prefer to speak to someone directly, you can reach our friendly team during our business hours:

• Phone Number: 01243 604200
• Our Operating Hours: Monday - Friday, 9:00 AM - 5:00 PM (UK Time)

Please note that during busy periods, you may experience a short wait time. Opening a support ticket is often the quickest way to get a response.

 

 

3. General Enquiries (Email):

For general, non-urgent inquiries, you can also reach us via email:

• Email Address: support@alphacores.co.uk

Please allow up to 1-2 working days for a response via email. For urgent matters, we recommend using the support ticket system or calling us.

We're committed to providing you with excellent customer service. Don't hesitate to reach out – we look forward to hearing from you

 

You can also visit our FAQ section for more general questions.